ONCOLOGY REHAB & PATIENT CARE DURING THE COVID-19 PANDEMIC
During these concerning and rapidly changing times, we want to reassure you that there is no higher priority to our entire Oncology Rehab Family than the safety of our patients and our employees. We want to update you on our screening process and infection control practices at Oncology Rehab and hopefully ease any fears that you may have with coming and receiving treatment here in the clinic.
We are a hospital-based outpatient facility so we follow all hospital infection control policies and have detailed cleaning processes for our treatment rooms, gym and waiting room areas. We are continually taking advisement of any updates or mandates on our cleaning processes from our HealthONE partners. Additionally, we have put in place up to date screening processes to keep everyone well informed and safe upon entering our clinics.
Please expect the following at Check-in
Additional Information
We know that this is stressful and unsettling – please know that we are committed to your safety and your care with us. We will do everything we can to minimize the impact on your care.
Here is a list of the action items and precautions we have put in place at Oncology Rehab with immediate effect:
We encourage you to follow the CDC’s guidelines as listed below:
We appreciate your understanding as we continue to work through this process. We value our patient’s health and want you to know that we are taking all actions to help prevent the spread of this virus.
If you have any questions, please speak to your therapist or ask to speak to the Front Desk Administrator or Director of Clinic Operations.
Thank you,
The Staff at Oncology Rehab
We are a hospital-based outpatient facility so we follow all hospital infection control policies and have detailed cleaning processes for our treatment rooms, gym and waiting room areas. We are continually taking advisement of any updates or mandates on our cleaning processes from our HealthONE partners. Additionally, we have put in place up to date screening processes to keep everyone well informed and safe upon entering our clinics.
Please expect the following at Check-in
- Temperatures will be taken
- COVID-19 survey questionnaires will be asked
- Face masks should be brought to the appointment and worn at all times while in the clinic
- Temperatures register at or above 99.9°F
- COVID-19 questionnaires reveal any concerns for your health and/or our practice’s safety
- The patient or visitor is unwilling to wear a face mask
- Exam rooms, waiting areas, equipment and all surfaces will be sanitized and cleaned in between patients and often throughout the day
- Social distancing of 6 feet or more is required for all non-direct patient care activities and movement through the office.
- Frequent and thorough hand washing is encouraged and will be accommodated. Hand sanitizer is available too for patient use
- The office phone lines are open during normal business hours at 303-788-8220.
- If you have any questions please do not hesitate to reach out and ask.
Additional Information
- We know that many of you have family members and friends and outside transport companies bringing you to our clinics – please ask those accompanying you to sit in the main building lobby or return after your appointment
- We understand with Summer Break and school closings that it can be very difficult to find care for children. We ask that you not bring your children to the clinic unless it is unavoidable.
We know that this is stressful and unsettling – please know that we are committed to your safety and your care with us. We will do everything we can to minimize the impact on your care.
Here is a list of the action items and precautions we have put in place at Oncology Rehab with immediate effect:
- We are committed to stay informed daily as to the spread of COVID-19 in our local area. To this end, every morning we will be checking the Colorado Department of Health, CDC and WHO websites, as well as any updates from the hospital systems
- All staff are subject to the same temperature and screening questions as patients
- We will keep up to date on the recommendations for preventing spread of COVID-19 on CDC’s website.
- We will use personal protection equipment (PPE) within our clinic as well as follow CDC Hand washing requirements.
- We will continue to use our hospital grade quality cleaning products and strictly adhere to all guidelines and requirements already in place for proper cleaning procedures between patient visits.
- We will follow HealthONE Guidelines to further enhance our strategy and management of this evolving situation.
We encourage you to follow the CDC’s guidelines as listed below:
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
- Follow CDC’s recommendations for using a face mask.
We appreciate your understanding as we continue to work through this process. We value our patient’s health and want you to know that we are taking all actions to help prevent the spread of this virus.
If you have any questions, please speak to your therapist or ask to speak to the Front Desk Administrator or Director of Clinic Operations.
Thank you,
The Staff at Oncology Rehab
